The purpose of this policy is to explain how your information and personal details are handled and what we do with this information.

We take privacy and the protection of personal information very seriously and we are committed to ensuring your data is protected.

Types of personal information processed by us include:
Company name and contact information.
Postal address.
email address.
Telephone numbers.
Details of products quoted or supplied.

We have a system to record customer names and contact details including delivery addresses, along with order or enquiry information. This will include details of the order or enquiry and may include drawings used to prepare a quotation or accompany an order. All information is stored on our internal systems here at our offices and backed up onto a secure remote server daily.

Our products are delivered by couriers. Your delivery address is added to their system which allow them to deliver our products to you.
Personal information provided by you is for the purpose of communication and to permit us to answer queries or contact you if there is a problem. We do not sell or rent or make available such information to other companies.

We do not retain personal information for longer than is necessary for the purposes we need to use it for or as long as is required by law.

When information is requested from us through the website, your name is added to our mailing list only if permission is granted to do so. If you do not wish to be added to our mailing list, we will deal with your request and then destroy your contact details. You may instruct us to cease holding information about you at any time. Simply by e-mailing us at our website or write to us at our contact address.

Our email: [email protected]
Our address: Cavity Trays Ltd, Boundary Avenue, Lufton Trading Estate, Yeovil, Somerset, BA22 8HU
Telephone: 01935 474769
Fax: 01935 428223

The internet is not secure. We do have however have robust security procedures in place to make it as secure as possible. Mechanisms and firewalls are used to block unauthorised access to servers that themselves operate within a secure location.

These internal procedures have been introduced so that your information is kept confidential and secure.

When you submit your personal information to us, and when you continue to use our website you consent to the use of such information in accordance within this Privacy Policy.

In the event our Privacy Policy should change, we will display such changes on this page.

Please do not hesitate to contact us by e-mail if you have any queries and comments regarding our Privacy Policy.

October 2023